Having second thoughts? No worries—we’re here to help! If you’re not completely satisfied with your purchase, you can return your eligible items by mail within 15 days of the original ship date. To confirm whether your item is returnable, check your invoice, email confirmation or order page.
RETURN POLICY
Eligible Apparel may be returned unless the item is marked Final Sale or Non-Returnable.
Returns on items received after 15 days are accepted at our discretion. Late returns that are accepted will be subject to a partial refund of 50% of their original sale prices. This will appear on your order page as Late-Return Fee.
Eligible Items must be returned in their original packaging, including hang tags, dust bags, and gift boxes when applicable.
Eligible Items must not be worn, altered or damaged.
Eligible returns will be credited to your original form of tender or a gift card (gift cards cannot be redeemed for cash unless required by law).
Please note, we reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Sales to anyone management believes to be a reseller or bulk purchaser are final, and no exchanges or returns will be granted.
RETURNS YOUR WAY Returning an item is simple! Just pick your return method to start the simple process.
RETURN BY MAIL Simply mail your invoice and eligible item(s) to Bigdatti.com. Send your item(s) back to us with the shipping label that we'll provide.
Once you return an item it will not be available for immediate repurchase. The return shipping fee is $8.40. We'll automatically deduct the fee from your refund or exchange when applicable.
GIFT RETURNS
Gift Recipients may return eligible gift items to Bigdatti.com for merchandise credit.
To receive a refund to the original form of payment, the purchaser must return the item by mail.
REFUNDS
All returns will be refunded to your original form of payment.
Refunds for orders purchased with Bigdatti eGift Cards will be issued as a Bigdatti eGift Card and emailed to the original billing address. eGift cards cannot be redeemed for cash unless required by law.
PRICE ADJUSTMENTS
We do not make price adjustments on previous purchases. Savings are based on estimated comparison prices, which may be from the same or similar items from prior seasons. We strive to give you the best value; we encourage you to shop around.
REFUND PROCESSING
Eligible Returns to Bigdatti.com will be refunded to the original form of payment or gift card.
Eligible Mail-in returns with our prepaid return label will be refunded back to the original form of payment within 1-5 business days after we receive your return. Please allow 7-10 business days for your return to arrive at our Returns Center.
Note: It may take a few days until your bank posts the refund to your account.